Learn the skills required to perform basic administrative tasks in Control Center and Zenoss Resource Manager. Topics include the Control Center and Resource Manager architectures, searching and displaying log file entries, and managing Zenoss users and groups.

Learn advanced techniques for managing Zenoss Control Center and Resource Manager. Topics include an introduction to the Docker command line interface, the Control Center serviced command, and an in-depth exploration of the Zenoss architecture.

This is a self-paced eLearning class in which you’ll learn the basics of the Zenoss Cloud software. It provides a solid foundation for anyone using Zenoss Cloud in the capacity of a NOC operator.

Note: this class is designed for Zenoss Cloud users. If you are a Zenoss as a Service (ZaaS) or on-premises user, please choose the Zenoss Operator Training class instead.

This is a self-paced eLearning class in which you’ll learn the basics of Zenoss Resource Manager. It provides a solid foundation for anyone using Resource Manager in the capacity of a NOC operator.

Note: this class is designed for Zenoss as a Service (ZaaS) and on-premises users. If you are a Zenoss Cloud user, please choose the Zenoss Cloud Operator Training class instead.

Learn the fundamentals of monitoring with Zenoss Resource Manager. Topics include adding and organizing devices, monitoring templates, the Zenoss event console, and creating custom reports.

Learn advanced monitoring techniques including batch loading devices; event class mappings; and server component, application, and web site monitoring.

Learn the fundamentals of Zenoss Service Impact including creating dynamic services, how Resource Manager events affect service health, employing root cause analysis, using services as building blocks for other services, and managing service policies.

Learn how to use Zenoss Analytics to extract, transform, and structure raw data from your Zenoss Resource Manager into reports and visualizations that provide your organization with invaluable insight into your IT infrastructure.

Learn how to develop and deploy complex customizations to Zenoss through ZenPacks, Zenoss' extension framework. Through a series of progressive, hands-on exercises, each student will build a new ZenPack that models and monitors a custom device type and includes updates to the Zenoss user interface.

Learn how to leverage your python skills with Zenoss Resource Manager. This class covers the many ways in which a Zenoss administrator can solve problems, enrich and automate their monitoring experience by writing code. The three main subjects discussed in this class are ZenDMD, the Resource Manager JSON API, and event transforms. This class is recommended for Zenoss veterans/power-users or DevOps engineers with working experience in any object-oriented programming language (python preferred) who want to learn how to leverage their scripting skills with Zenoss Resource Manager.

Learn how to develop and deploy complex customizations to Zenoss through ZenPacks, Zenoss' extension framework. Through a series of progressive, hands-on exercises, each student will build a new ZenPack that models and monitors a custom device type and includes updates to the Zenoss user interface.

Learn to prevent and troubleshoot issues in Control Center and Resource Manager. Topics include the data pipelines in the Resource Manager product and how to investigate each step in the path, along with guidance to get the most out of your support interactions.