Operators
Who are you?
A NOC operator who uses data from Zenoss Service Dynamics to perform primary tasks
What do you need to learn?
Respond to events and event-driven data from ZSD, schedules maintenance windows in RM to correlate with infrastructure downtime
Learning Pathway
Monitoring I Training – Instructor Led Training
Learn the fundamentals of monitoring with Zenoss Resource Manager. Topics include adding and organizing devices, monitoring templates, the Zenoss event console, and creating custom reports.
Monitoring II Training – Instructor Led Training
Learn advanced monitoring techniques including batch loading devices; event class mappings; and server component, application, and web site monitoring.
Service Impact – Instructor Led Training
Learn the fundamentals of Zenoss Service Impact including creating dynamic services, how Resource Manager events affect service health, employing root cause analysis, using services as building blocks for other services, and managing service policies.
Troubleshooting - Zenoss Under the Hood – Instructor Led Training
Learn to prevent and troubleshoot issues in Control Center and Resource Manager. Topics include the data pipelines in the Resource Manager product and how to investigate each step in the path, along with guidance to get the most out of your support interactions.